Revolutionizing CVS’s Prescription Management

Automated CVS’s prescription management processes with a chatbot that can check a prescription status, request a refill, or share side effects.

Role
Conversation Designer

Link CVS Prototype

Client
CVS Pharmacy

Tools
Voiceflow

Introduction

Why is this project important? What inspired it?

Project Demo

GIF/video/link to project

Design Process

Key Metrics + Outcomes